We have been meaning to write you since the sale of our Austin home at 6704 Valburn Drive closed. The service you provided was well above and beyond the required. Your marketing of the house kept a steady stream of potential buyers though the holidays and first of the year and yielded multiple offers.
Being a corporate relocation there we looked at several different realtors and you stood out from the first meeting. Where other realtors talked about buyers they had helped you showed us what you would do to market our home and how many homes you had sold.
The photos you had done of the home were beautiful and were used in extremely well done web page and the cover adds on the realty magazines and flyers.
There were many things you did to help us above and beyond just the standard sale support. After we relocated to Washington you helped with checking on the house each day for us in one of the worst winters the area has had in a while. That was very reassuring to us after moving to Redmond. Your interaction with the potential buyers was extraordinary along with the help and support you gave the corporate third party buyout company.
We will recommend you to any of our friends moving into or out of Austin and wish you much success with your work going forward. In this day and age where a lack of service is the norm you are the counter example that we wish more people would follow.
Thanks again for all the time and effort you put into the sale.Rich and Deb Witek
Mr. JB Goodwin,
I want to take this opportunity to recognize the outstanding service provided by Gay Puckett. Gay was recently recommended to us by a friend last year and sold us our current home.
We have extensive experience working with luxury market realtors, having moved homes 13 times in 15 years. Gay is a highly skilled professional, dedicated to the needs of her customers. She possesses an exceptional understanding of the Austin market and demonstrates a level of integrity, next to none.
It has been a pleasure working with Gay, she is the best agent we ever worked with. We look forward to maintaining a long lasting relationship with her.Ron and Rebecca McIntyre, Regional Vice President, Cisco Services, Latin America
The one word that best describes Gay Puckett is "awesome".
We had literally lost hope of selling our beautiful house after four months on the market with no offers. We changed Realtors and amazingly, this dynamo came into our home and made it more beautiful than it already was. Not surprisingly, with Gay at the helm, when our house was put on the market, we received two offers and sold our house- all of this within the span of less than two weeks. The impact of her suggestions along with the superb Internet marketing she provides allowed us to finally realize the sale of our property. We highly recommend Gay to anyone who is serious about getting results regarding their real estate needs. Need we say more?Bob and Keri Hendrickson
We have only the highest praise for Gay Puckett, who helped us buy a townhouse and sell our former Allandale House..Gay's professionalism was exceptional throughout our dealing with her for over four months. She helped us through negotiations for a lovely townhouse ..In selling our house, she was exceptionally thorough in attending to every detail possible and again she negotiated our sale at a good price. We highly recommend Gay.Harold and Joanne York
Gay knows how to listen and understand her clients' needs. She has a lot of patience with clients like us who were under pressure to buy a "perfect" new home very quickly, since we were moving to the Austin area from 900 miles away. She negotiated strongly and skillfully on our behalf at every step of the process so that we got the things that were most important to us, and her advice and guidance throughout the buying process was invaluable. Our daughter and son-in-law had benefited from Gay's services with two prior home purchases, and now Gay has earned the respect and the loyalty of another generation of buyers!Walter & Gail Lorber
Gay, you consistently went the extra mile. You have a good head for marketing and it shows! I'm not sure many REALTORS could say they moved three properties for one customer in eleven months, especially in this economy. Thanks for all your hard work.Daren and Cris Carpenter
When asked why select Gay Puckett as your REALTOR®, the thing that comes to mind is: Professionalism. Her Marketing ideas are just amazing- a specialty in today's market. Compassionate. Caring and concern about what your family's needs are, and Great Dedication. This is above and beyond customersatisfaction.
Thank you so very much for all you did in selling our home.The Winters Family
You are exemplary in your execution and tenacious to the bone! Your professionalism is excellent, bar none. I would never think of using anyone else for my real estate needs in Austin period! I know working with you that the job will be done with exceptional quality and customer satisfaction. You are the best and God bless you. Thank You for being you!Mitchell McGovern
How grateful I am to Gay Puckett for all of the help and information she has given me. She has gone far beyond just her role as "Realtor".
She was my first connection when I moved to Austin and not only helped me find a house quickly, but long after my house had closed, I could always depend on her to recommend service or repair people.When I decided to move, she helped me to ready the house for sale and get it on the market. Her advice and concern for my welfare is very heartwarming. I feel like I have a true friend who I can depend on and is on my side. I highly recommend her to anyone I know wanting property in Austin .Janet Spittle
Thanks for everything you and all the other agents did to sell our home. Not only do all of 4 of us children appreciate it, but our parents would have thanked you too. You communicated well with us, advertised the home, got us on the front page of the Statesman home section, had numerous open houses, staged the house and helped us with repairs. And thanks for the extensive marketing during the AIA home tour which got our parent's home sold. We are all fortunate to have gotten to know you as a friend and we enjoyed doing business with you. Thank You!Jeff Kang
Gay sold our house in 3 days, as well as negotiated the purchase of our new home. We were in a multiple offer situation when buying our new home, and Gay was able to get our offer accepted as the winning offer. She is a true professional! She was always early to showings. She always answered phone calls and responded to texts. Most importantly, it is her experience and reputation within the local market that make other agents/brokers glad to work with her. Gay is a pleasure to work with and I highly recommend her.Tobin McGowen
Gay, very very proud of YOU and happy for you. Wow...to accomplish all you have is amazing --- except when I look at you and how hard you work. You deserve Listing Agent of the Company for 2004 and Sales Agent of the Northwest Office...You took advantage of many educational opportunities and worked VERY hard to increase your knowledge and professionalism. And you did it. Not "Just" Do It ----- but doing it though hard work.Byron "Buddy" Schilling, President, JB Goodwin Realtors